Cookies

What is the purpose of our Cookie Policy?

Carbonapp, which manages the carbonapp.fr website, attaches great importance to the confidentiality of your personal data, which for us is a guarantee of reliability and trust, including with regard to cookies.

As such, our Cookie Policy clearly demonstrates our commitment to ensuring compliance within Carbonapp with the applicable rules on personal data protection and, more specifically, those relating to cookies used when you browse our carbonapp.fr website.

If you would like information about how we process other personal data, please consult our Personal Data Privacy Policy, which is available at any time on our website carbonapp.fr.

What is a cookie and does it allow you to be identified directly?

A cookie is a small “text” file placed and hosted by a server on your device (e.g., smartphone, tablet, or computer) when you visit a website.

A cookie does not identify you personally, as it only identifies your device via your IP address and various information related to your browsing (e.g., browsing time, pages viewed, screen size, etc.).

What is a technical cookie and why do we use them?

The proper functioning of our website carbonapp.fr necessarily involves the use of technical cookies, which we may use without your prior consent, based on our legitimate interest in providing you with a functional website.

For example, a technical cookie allows us to remember the language of your website and the format of the site to facilitate future connections and navigation.

Therefore, although we do not recommend it, you can always refuse to allow these cookies to be stored on your device by adjusting your browser settings and following the instructions below: Chrome, Microsoft Edge, Safari, Firefox, and Opera.

However, in this case, your experience as a visitor may be degraded. To restore a good browsing experience, you will need to re-enable technical cookies.

What is a statistical cookie and why do we use it?

A statistical cookie allows us to analyze your use of a website (e.g., browsing time, pages visited, etc.) in order to improve your experience and provide you with a service tailored to your needs.

For our website carbonapp.fr, we use statistical cookies that are not exempt from consent and can only be stored on your device with your prior consent, which you give via our cookie banner.

What is an advertising cookie and do we use them?

An advertising cookie can be used to deliver advertising on a website or to identify the source from which a visitor arrived at a site (e.g., Google, Bing, etc.).

WE GUARANTEE THAT WE DO NOT USE ANY ADVERTISING COOKIES FOR THE OPERATION OF OUR WEBSITE.

What personal data do we process with our cookies and for how long?

The personal data processed by the cookies we use are:

your IP address and a user ID that we create when you first log in so that we can recognize you for a maximum period of 13 months
if you accept the use of statistical cookies, your personal data related to your browsing on our website (e.g., pages visited, browsing time, etc.) for a maximum period of 13 months, which cannot be renewed before you log in again before the 14th month

Once the retention periods specified below have expired, we do not retain any data about you. At most, we may anonymize your data for statistical purposes.

How do you control the use of cookies?

You can refuse cookies at any time using our cookie banner.

If the cookie banner is no longer displayed, you can also configure cookies via the “manage cookies” tab on our website or directly in your browser by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox, and Opera.

What rights do you have to control the use of your personal data collected through cookies?

The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge to control how we use your data.

Right to access and copy your personal data, provided that this request does not conflict with business secrecy, confidentiality, or the secrecy of correspondence.
Right to rectify personal data that is inaccurate, obsolete, or incomplete.
Right to request the erasure (“right to be forgotten”) of your personal data that is not essential to the proper functioning of our services.
Right to restrict your personal data, which allows you to photograph the use of your data in the event of a dispute over the legitimacy of processing.
Right to data portability, which allows you to retrieve some of your personal data in order to store it or easily transfer it from one information system to another.
Right to give instructions on what should happen to your data in the event of your death, either through you, a trusted third party, or a beneficiary.

For a request to be considered, it must be made directly by you at rgpd@carbonapp.fr. Any request that is not made in this way cannot be processed.

Requests cannot be made by anyone other than you. We may therefore ask you to provide proof of identity if we have any doubts about the identity of the requester.

We will respond to your request as soon as possible, within a maximum of three months of receipt, in the event that the request is technically complex or if we receive numerous requests at the same time.

Please note that we may refuse to respond to any excessive or unfounded requests, particularly if they are repetitive in nature.

Can your personal data used via our cookies be transferred outside the European Union?

The statistical cookies we use may send your IP address and user ID outside the European Union in order to function. In this case, we guarantee that these tools strictly comply with the applicable rules on transfers in order to ensure the confidentiality and adequate protection of your personal data.

Who can you contact for more information about how your personal data is used?

To best ensure the protection and integrity of your data, we have officially appointed an independent Data Protection Officer (DPO) to our supervisory authority.

You can contact our DPO at any time, free of charge, at rgpd@carbonapp.fr to obtain more information or details about how we process your data.

How can you contact the CNIL?

You can contact the “Commission nationale de l'informatique et des libertés” or “CNIL” at any time at the following address: CNIL Complaints Department, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07 or by telephone on +33 (0)1 53 73 22 22.

Can the Cookie Policy be changed?

We may change our Cookie Policy at any time to adapt it to new legal requirements and to new processing methods that we may implement in the future.

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